Son güncellenme: [Tarih]

1. Shipping and Delivery Time

  • Standard Delivery Time: After your order is completed, your products will generally be shipped within [Delivery Time] business days.
  • Express Delivery Option: If you prefer faster delivery, you can use the [Paid Express Delivery Option].

Delivery times may vary depending on the working days of the courier companies and regional delivery conditions.

2. Shipping Cost

The shipping cost depends on the total amount of your order and the delivery address. When you place your order, the shipping cost will be calculated at the payment step and communicated to you. Shipping cost is an additional expense for your order, and it is paid by the Buyer.

  • Free Shipping: Under certain campaigns and promotions, free shipping is offered for orders over a specific amount. Please check the campaign terms for details.

3. Shipping Companies

Grossistedevetement.com works with reliable courier companies like [Shipping Company 1], [Shipping Company 2] to deliver your products safely. Your order will be shipped to your address through these courier companies. They deliver to all provinces within Turkey.

4. Delivery Address and Invoice

The delivery address is the one you provide when placing your order. Please make sure that you enter your address information correctly and completely. If incorrect address information is provided, the delivery may be delayed or not possible.

Your invoice will be sent along with your order. The invoice will be placed in the package containing your order.

5. Order Tracking

Once you place your order, your tracking number will be sent to you via email. You can track your order’s shipping status using the tracking link from [Shipping Company Tracking Link].

6. Delivery Issues and Lost Shipments

If there is an issue with your delivery or your shipment is lost, you should contact us immediately.

  • Lost Shipments: If your order is lost or not delivered by the courier company, we will work with the shipping company to investigate and resolve the issue.
  • Damaged Product Delivery: When receiving your order, check if there is any damage to the product packaging. If you notice any damage to the packaging, request the courier officer to fill out a report and share the situation with us.

7. International Deliveries

Currently, we only offer delivery services within Turkey. There are future plans for international deliveries, and updates will be provided.

8. Delivery Failure Situations

  • Buyer Not Present at the Address: If the buyer is not at the address during delivery, the courier company may leave the product at the nearest delivery point. You can collect your order from the nearest courier branch.
  • Incorrect or Incomplete Address: If the delivery address is incomplete or incorrect, the courier company may not be able to deliver the product. In this case, an additional fee may be required for redelivery.

9. Important Points for Delivery Time

  • Official Holidays: Delivery time may be extended due to holidays when courier companies are closed. Please consider these periods.
  • Weather Conditions and Natural Disasters: Delivery times may be affected by extreme weather conditions, natural disasters, or force majeure events. We appreciate your understanding for such situations.

10. Questions About Shipping and Delivery

If you have any questions about shipping and delivery or experience an issue with your delivery, please contact us using the following details:

  • Email: grossistedevetement@gmail.com
  • Phone: +90 533 329 07 37
  • Contact Page: [Contact Us]
  • For WhatsApp communication: Please reach us at +90 533 329 07 37.

At Grossistedevetement.com, we continuously work to ensure your shopping experience is smooth and fast. We carefully plan each step of the delivery process to ensure you do not face any issues and prioritize customer satisfaction.